Frequently Asked Questions (FAQs)
1. What types of vehicles do you offer for hire?
At Annapurna Taxi Services, we offer a range of vehicles including sedans, SUVs, luxury cars, and more for various types of trips, whether local, one-way, round trips, or multi-way journeys.
2. How do I book a vehicle?
Booking a vehicle is simple. You can book through our website, mobile app, or by contacting our customer service team directly.
3. What are your payment options?
We accept various forms of payment, including credit/debit cards, online transfers, and cash. Details about payment methods are available on our website.
4. Are your drivers experienced and professional?
Absolutely. Our drivers are trained professionals who prioritize your safety and comfort throughout your journey.
5. What are your cancellation and refund policies?
We have a detailed cancellation and refund policy available on our website. Generally, cancellations made within a certain timeframe may incur a fee, while refunds are processed according to the terms outlined in the policy.
6. Do you offer airport transfers and outstation services?
Yes, we provide pick-up and drop-off services to and from airports, railway stations, and various outstation locations.
7. Can I modify my booking after it's confirmed?
You can request modifications to your booking by contacting our customer service team. Changes are subject to availability and our terms and conditions.
8. Is there a waiting time policy?
We typically allow a grace period for waiting at the pickup location. After this time, additional charges may apply. Details are available in our terms.
9. How can I contact customer support?
You can reach our customer service team through the contact details listed on our website.
10. What safety measures do you take for passengers?
Ensuring passenger safety is our priority. Our vehicles are regularly maintained, and our drivers are trained to adhere to safety protocols.